Crikey, its gonna take more than a makeover, think that harley street are going to be a bit busy over then next few months...
That's a horrible thing to say. She looks a bit dowdy perhaps, but all she really needs is soemone to experiment with the right colours (clothes-wise) to suit her skin tones and shape. A softer hair cut and a little subtle slap and she'll look fabulous.
Remember, it's people like those in Harley Street who have turned Michael Jackson into a freak because he was (and they allowed him to be) obsessed with his appearance.
For God's sake, someone just bring out the best in what she already has and leave her to be her natural self.