I would be very interested to find out exactly who they listen to for their consumer surveys.
They seem to ask their questions and then like a two year old, just keep asking them until they get the answers they want.
The latest odds from Ladbrokes:
Standard 'thank you for your interest...' email - 2 to 1
No reply at all - 3 to 1
Relaunch - 1,000,000 to 1
I suppose realistically I can only expect one of the first two choices but I hope no-one minds if with just a small, dark and possibly slightly damp part of my mind I hope for choice number three?
Velvet.