Restaurant nightmare

I visited Rufford Park yesterday, one of Nottinghamshire's flagship tourist sites.  I visited their cafe because the proper restaurant had closed (at 3pm!!!!) and underwent probably one the most comprehensive customer service failures possible.  I had giant Yorkshire pudding with braised steak and chips.  The steak tasted like dettol.  No kidding it did.  I told a 'waitress' who took it away and left a dirty dish cloth on my table.  She returned with a new Yorkshire pudding and a plastic measuring jug of onion gravy.  I got a £1.30 refund.

I wont be rushing back.  Has anyone else had a similarly bad treatment in an eatery?

[loulou]

Yes but I would never send food back to the kitchen cos they only spit on it and bring it back to you.

Do you really believe that?

[loulou]

Seen a documentary on tv where a reporter went undercover in a restaurant and he filmed it. It's true.

[goldencup]

Was that the programme when they scraped off all the leftovers from the restaurant plates and used them for the takeaway? 

I don't see why a restaurant should spit in your food.

[loulou]

That's the one goldencup, where they washed the leftover meat under the tap and put it in something else.

Oh, and I forgot - the 'waitress' said, "can't understand it; cook just got it out of the tin!".

[goldencup]

 My son's girlfriend works in a cafe where apparently the 'homemade soup of the day' is actually Cupasoup!

[Cherry_Ripe]

Years ago I worked as a waitress in a cafe and I have seen the cook wash cheese off a hot dog sausage and serve it back to the same customer (who was allergic to cheese) in a fresh roll. I never saw anyone spit in anything though.

I think the last two things are examples the mark.  Abyssmally bad service/fare rather than offensive behaviour. 

That first sentence should have read - 'I think the last two examples are nearer the mark'.

Chocadmin, not being able to edit your posts is frustrating.  I know forums where you can edit your posts, and it doesn't create confusion, but allows corrections of genuine errors.

[goldencup]

Yes, I agree.  The other forum I participate in allows me to edit or remove my own posts but obviously nobody else's.

[smurfboy]

The worst meal I ever had was a 'vegetarian surprise' in New York. The 'surprise' was it was a plate of salad with a blob of houmous on the side. And the worst part? This was no third-rate place with no clue of what to do for vegetarians - it was a supposedly top class restaurant and my crappy salad cost $25!