I was passed this link :
http://www.gethuman.com/I thought that people here may find it useful, British Telecom is listed, aprently its a list of companys that have automated "Robot" systems in place, these offer the "Key" sequence to quickly get through the 5 minutes of bull in the call queuing system.
Theirs lots of UK companys in it like the banks, BT and credit card companys.
Hack the planet!