Ebay advice please

[Cherry_Ripe]

I know lots of members here are also sellers at ebay. I bought a 'buy it now' item last Monday morning and paid straight away with paypal. I have not heard from the seller nor have I received the item. The listing said they go to the post office Mondays, Wednesdays and Fridays. I suspect the seller is being slow. What's the best way to chase my item up? I don't want to offend the seller but I really think it's been long enough since I paid that I should have my item by now...

[smurfboy]

I would just send them a message asking if they have sent it out yet - be friendly and non-commital at this stage, rather than asking 'where is my item, it has been x days now...' and so on.

[goldencup]

I agree with Smurfy.  This happened to me a few weeks ago - I just sent the seller a friendly email and they replied with an apology.  The item appeared in the post a couple of days later.

[loulou]

I hate sellers who take ages to post. I always post out within 24 hours.

[Cherry_Ripe]

I hate sellers who take ages to post. I always post out within 24 hours.

I know what you mean Lou, what's the point of paying for first class postage if they're not going to send for a week?

Well I sent the seller a basic email yesterday afternoon so I shall see if I get a response.

[chocolate chick]

Just a friendly email at this stage, you don't know whats going on in their life at the moment. I have always found people to be friendly on eBay.
 

[Cherry_Ripe]

I never got a reply to my email, but the item arrived today

[chocolate chick]

Least the item arrived!