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« on: April 13, 2011, 02:14:23 pm »
Green Flag breakdown. I was stranded (no electric) in my car on an uphill ferry slipway with the tide coming in and my car was obstructing other traffic. After 45 minutes the water was starting to reach the car and a white van man kindly stopped and gave my car a jump start. I waited at the top of the slipway for GF to arrive.
When GF finally did arrive they said my battery was dead (um yeah I guessed that) so I was sorry I ever bothered to call them. If I had waited for them to turn up my car would have been under water. Afterwards when I claimed my £10 because they hadn't arrived within an hour they disputed and said they had arrived in 58 minutes.
So what's the best customer service you experienced?