Chocolate Forum

Chat => General => Topic started by: Cherry_Ripe on April 10, 2006, 02:54:06 pm

Title: Ebay advice please
Post by: Cherry_Ripe on April 10, 2006, 02:54:06 pm
I know lots of members here are also sellers at ebay. I bought a 'buy it now' item last Monday morning and paid straight away with paypal. I have not heard from the seller nor have I received the item. The listing said they go to the post office Mondays, Wednesdays and Fridays. I suspect the seller is being slow. What's the best way to chase my item up? I don't want to offend the seller but I really think it's been long enough since I paid that I should have my item by now...
Title: Ebay advice please
Post by: smurfboy on April 10, 2006, 04:17:02 pm
I would just send them a message asking if they have sent it out yet - be friendly and non-commital at this stage, rather than asking 'where is my item, it has been x days now...' and so on.
Title: Ebay advice please
Post by: goldencup on April 10, 2006, 05:39:56 pm
I agree with Smurfy.  This happened to me a few weeks ago - I just sent the seller a friendly email and they replied with an apology.  The item appeared in the post a couple of days later.
Title: Ebay advice please
Post by: loulou on April 10, 2006, 08:40:10 pm
I hate sellers who take ages to post. I always post out within 24 hours.
Title: Ebay advice please
Post by: Cherry_Ripe on April 11, 2006, 09:22:42 am

Quote from: loulou
I hate sellers who take ages to post. I always post out within 24 hours.


I know what you mean Lou, what's the point of paying for first class postage if they're not going to send for a week?


Well I sent the seller a basic email yesterday afternoon so I shall see if I get a response.

Title: Ebay advice please
Post by: chocolate chick on April 11, 2006, 11:03:06 am
Just a friendly email at this stage, you don't know whats going on in their life at the moment. I have always found people to be friendly on eBay.
 

Title: Ebay advice please
Post by: Cherry_Ripe on April 13, 2006, 09:41:19 am
I never got a reply to my email, but the item arrived today
Title: Ebay advice please
Post by: chocolate chick on April 13, 2006, 10:46:12 am
Least the item arrived!